
Effective Negotiation and Conflict Management in Organisations II
Course Description
Building on foundational principles, this advanced course delves deeper into negotiation techniques and conflict resolution strategies tailored for organizational settings. Participants will explore complex scenarios involving power dynamics, cross-functional teams, and high-stakes decision-making. Through case studies, simulations, and interactive exercises, learners will enhance their ability to navigate difficult conversations, mediate disputes, and reach win-win outcomes. This course is ideal for mid- to senior-level professionals seeking to lead with confidence and diplomacy in today’s diverse and dynamic workplace.
Course Curriculum

Rufai Hamzat
L&D Officer and Software Developer/EngineerI am a web developer with a vast array of knowledge in many different front end and back end languages, responsive frameworks, databases, and best code practices